Why personalised care matters
Between April to June 2019, Healthwatch England heard over 17,000 people's experiences of using health and social care.
Between April to June 2019, Healthwatch England heard over 17,000 people's experiences of using health and social care. Their briefing looks at:
- Seven examples of why personalised care is important.
- The big picture and policy context.
- How different communities have different needs, such as prisoners and ex-offenders.
- An in-depth view of what people told them about the four main service areas.