1. Advice and Information -

    Practical help you can use to make a complaint about a care home.
  2. Advice and Information -

    Information to help you make a complaint about children's social care services.
  3. News -

    The NHS is developing their Long Term Plan for the next 10 years. We want to hear your views so we can inform how services are delivered in the future.
  4. News -

    During April and May 2019 Healthwatch Haringey spoke to 113 local residents about their experiences of health and care services and what they thought about the potential future developments detailed in the NHS Long Term Plan.
  5. News -

    A major new campaign has been launched to support the 15 million people who live with one or more long-term health conditions in England.
  6. News -

    Over the last year North London Hospice has matched 91 people with Compassionate Neighbours, a scheme that links volunteers with those facing a potentially life-limiting or chronic illnesses.
  7. Advice and Information -

    Find out what to do if you have COVID-19 symptoms, where to go for support and how you can help stop the spread.
  8. Advice and Information -

    Take a look at the National Institute for Health and Care Excellence's (NICE) quick guide to discussing and planning support following a dementia diagnosis
  9. Report -

    We surveyed Haringey care home managers and asked how care homes are coping with Covid-19. Do they feel supported and can they access the basics they need to provide a good quality of care?
  10. Report -

    Haringey Council is planning to open a new day centre for people with learning disabilities. We were commissioned to find out how day centres can best support people with learning disabilities and their
    carers to have a good life.
  11. News -

    Care home residents are set to be reunited with friends and family as visits begin again following the publication of new government guidance on 22 July.
  12. Report -

    Lessons from Haringey’s most vulnerable service users. This report is a summary of issues and concerns experienced by Haringey adult social care service users and carers during the lockdown. Suggestions for service improvements are also presented.
  13. Report -

    The report was commissioned by Haringey Council and Contact. It looked at how well parents and carers were involved in shaping services for children with special educational needs and disabilities (SEND).
  14. News -

    What does the guidance around visiting your loved ones in care homes means in practice?
  15. News -

    Residents and voluntary sector staff shared their views on local health and care services at the virtual public meeting led by North Central London Clinical Commissioning Group (NCLCCG) on 19th November.
  16. News -

    Healthwatch Haringey hosted the first pan-Haringey Patient Participation Group (PPG) Conference on 19 June. It featured workshops on the changing face of primary care, running a PPG, and what's available in the voluntary and community sector.
  17. Advice and Information -

    Five health services and two councils in Enfield and Haringey launch the guide, with useful tips and contacts for keeping fit and healthy.
  18. News -

    Haringey’s Severe and Complex Autism and Learning Disability (SCALD) Reference Group worked tirelessly to help bring about the opening of the Chad Gordon Autism Campus.
  19. News -

    Following a joint SEND inspection by Ofsted and the Care Quality Commission (CQC), Haringey has been required to produce a ‘Written Statement of Action’ to show how they will address three areas of significant weakness.
  20. News -

    A recent joint SEND inspection by the Care Quality Commission (CQC) and Ofsted found significant areas of weakness in the local area's practice.
  21. News -

    On 10 November 2021, Healthwatch Haringey hosted a special meeting to get feedback from parents and carers following a recent inspection.
  22. News -

    The Living Through Lockdown Report (August 2020) was a summary of issues and concerns experienced by Adult Social Care service users and carers during the 2020 lockdown in Haringey. The Council has responded to its recommendations.
  23. Advice and Information -

    Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.
  24. Advice and Information -

    Take a look at our advice article on the organisations and groups that can support you if you’re grieving.
  25. News -

    In December 2021 Haringey Council agreed that Low Traffic Neighbourhoods (LTNs) would be introduced. The Adult Social Care Joint Partnership Board have challenged the lack of exemptions relating to this for those most vulnerable.
  26. Advice and Information -

    Public Voice staff are out and about in Haringey doing regular drop-in sessions for local people seeking advice.
  27. News -

    Are you an individual, carer, parent or representative with lived experience of receiving or supporting someone to manage their Personal Health Budget (PHB), Social Care Direct Payment or Integrated Budget?
  28. News -

    Haringey Council’s current Safeguarding Adults Strategy came to an end in 2022 and the Council is now consulting on a new plan for the next 5 years.
  29. Report -

    This year we continued to chart the challenges for many people in accessing health and social care and we focussed on the importance of research in understanding the unmet needs of patients.
  30. Report -

    Young people were heavily impacted by COVID-19 and the subsequent lockdowns from 2020 to 2022, experiencing disruption to schooling and education and uncertainty over exams and results. We explored these issues by looking at the impact of COVID-19 and lockdowns on the mental health and wellbeing of young people in Haringey. During 2022 we followed up our first report, which was based solely on online surveys, with qualitative research.
  31. News -

    Whittington Health NHS Trust are developing plans for a new ‘Integrated Health Hub’ in Wood Green, offering a range of joined-up services to provide better access to care and support for Haringey residents. Tell us what you think...
  32. News -

    Your opportunity to help shape health services for older people experiencing 'mild frailty' in the west of Haringey.
  33. News -

    We mark the difference the public has made in improving NHS and social care services in Haringey and more widely across England
  34. Advice and Information -

    The number of people being cared for in their own homes is increasing but what should you expect from home care services?
  35. Advice and Information -

    If you are unhappy about London Ambulance Service you can make a complaint.
  36. Advice and Information -

    If you would like to make a complaint about Healthwatch Haringey please read the information below.
  37. Advice and Information -

    Making a complaint is one way that helps organisations to learn lessons from their mistakes and to prevent them from happening to anyone else.
  38. News -

    Research by the Care Quality Commission (CQC) shows that many people have had concerns about their care, but never raised them. Over half of the people asked said they regretted not doing so.
  39. Report -

    This has been yet another eventful year for Healthwatch Haringey – but an exciting one as we continued to speak up for people who use health and social care services of all kinds. Read our 2018-2019 Annual Report.
  40. News -

    The North Mid’s latest patient survey results show progress is being made but not all of the improvements in operational and clinical performance have been felt by patients.

  41. Report -

    Healthwatch Haringey continued to make sure the patient voice was load and clear this year through all the changes we faced, including the abolition of Haringey Clinical Commissioning Group and the challenge of Covid-19.
  42. News -

    We are working in partnership with local LGBTQI+ organisation – ‘Wise Thoughts’, to carry out a health needs assessment of LGBTQI+ people living in Haringey.
  43. Advice and Information -

    Working with National Voices, Traverse, and PPL, Healthwatch England put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.
  44. News -

    NHS England and NHS Improvement is recruiting to a range of Patient Public Voice (PPV) partner roles on groups with responsibility for the commissioning of specialised services.
  45. Report -

    Providing GP services over the phone and online through the internet has had a big impact on patients’ ability to contact their surgeries and their relationships with GPs.
  46. News -

    Healthwatch England finds the move to more digitally-led healthcare has worked well for some but excluded others over the past year. The report explores how people have been excluded and what needs to happen to get the care they need.
  47. Advice and Information -

    The Accessible Information Standard is mandatory for all organisations that provide NHS or adult social care. Here’s some key information about the accessible communications you should expect from services.
  48. Advice and Information -

    The Haringey Advice Partnership (HAP) is a project led by Citizens Advice Haringey to ensure that people living in Haringey receive the right kind of information, advice and guidance when they need it.
  49. News -

    Haringey Advice partnership, HAP, is set to relaunch its services at the beginning of October with our partners Vibrance and Citizens Advice.