1. Information on Coronavirus (COVID-19)

    Advice and Information -

    Find out what to do if you have COVID-19 symptoms, where to go for support and how you can help stop the spread.

  2. Living Through Lockdown

    Report -

    Lessons from Haringey’s most vulnerable service users. This report is a summary of issues and concerns experienced by Haringey adult social care service users and carers during the lockdown. Suggestions for service improvements are also presented.

  3. Aged over 60? Book your Covid-19 vaccine appointment now

    Advice and Information -

    NHS England invites people who are 60 to 63 years old to have their vaccine

  4. Join your Patient Participation Group - Pick up a leaflet at your GP or Pharmacy

    News -

    We've posted "Join Your Patient Participation Group" leaflets and posters to all Haringey pharmacies and GP practices

  5. Stay well this winter

    Advice and Information -

    Staying well this winter has never been more important. Cold weather and viruses can make you unwell.

  6. NHS and Haringey Council issue message and updates on Omicron variant

    News -

    Haringey Borough Partnership, which includes the NHS, Haringey Council, Local voluntary and community services released a statement and information on services available to deal with the Omicron variant in Haringey.

  7. Haringey Council asks what you think about your pharmacies

    News -

    Haringey Health and Wellbeing Board is seeking your views to help them develop services in the future.

  8. Haringey Council responds to our Living Through Lockdown Report

    News -

    The Living Through Lockdown Report (August 2020) was a summary of issues and concerns experienced by Adult Social Care service users and carers during the 2020 lockdown in Haringey. The Council has responded to its recommendations.

  9. Where can I go to get help for my health out of hours?

    Advice and Information -

    Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.

  10. What medical support are you entitled to if you’re new to the UK?

    Advice and Information -

    For new arrivals to the UK it can be confusing where to go if you need medical help. Here we outline your rights as a refugee, where you can access emergency help and how to register for a GP.

  11. NHS to roll out COVID-19 booster jab from September ahead of winter

    Advice and Information -

    The NHS will be rolling out the newly developed, bivalent COVID-19 vaccine from September.

  12. Self-care pharmacy first scheme extended till March 2023

    Advice and Information -

    The scheme replaced the minor ailments scheme which allows certain patients to receive free medications from six pharmacies in Haringey.

  13. Stay well this winter - Information and services for Haringey residents

    Advice and Information -

    Information from North Central London Integtrated Care Board (NCL ICB) on how to look after yourself this winter.

  14. Self-care pharmacy first scheme extended till September 2023

    Advice and Information -

    The scheme replaced the minor ailments scheme which allows certain patients to receive free medications from 15 pharmacies in Haringey.

  15. Healthwatch Haringey Annual Report 2022/23

    Report -

    This year we continued to chart the challenges for many people in accessing health and social care and we focussed on the importance of research in understanding the unmet needs of patients.

  16. NHS announces new process for primary care complaints

    Advice and Information -

    How you make a complaint about primary care services is changing on 1 July 2023. From 1 July 2023 the way members of the public make a complaint about primary care services to the commissioner is changing.

  17. Healthwatch England publishes research on people's views of local pharmacy services

    News -

    Healthwatch Haringey took part in the national research on the benefits and challenges of pharmacy care.

  18. Care Home Complaints

    Advice and Information -

    Practical help you can use to make a complaint about a care home.

  19. London Ambulance Service (LAS) Complaints

    Advice and Information -

    If you are unhappy about London Ambulance Service you can make a complaint.

  20. Complaints about Healthwatch Haringey

    Advice and Information -

    If you would like to make a complaint about Healthwatch Haringey please read the information below.

  21. Complaining about North Central London Clinical Commissioning Group (CCG)

    Advice and Information -

    Making a complaint is one way that helps organisations to learn lessons from their mistakes and to prevent them from happening to anyone else.

  22. People regret not raising concerns about their care

    News -

    Research by the Care Quality Commission (CQC) shows that many people have had concerns about their care, but never raised them. Over half of the people asked said they regretted not doing so.

  23. Healthwatch Haringey Annual Report 2018-2019

    Report -

    This has been yet another eventful year for Healthwatch Haringey – but an exciting one as we continued to speak up for people who use health and social care services of all kinds. Read our 2018-2019 Annual Report.

  24. Survey reveals progress at North Middlesex University Hospital, but some services still need improvement

    News -

    The North Mid’s latest patient survey results show progress is being made but not all of the improvements in operational and clinical performance have been felt by patients.

  25. Healthwatch Haringey Annual Report 2019/20

    Report -

    Healthwatch Haringey continued to make sure the patient voice was load and clear this year through all the changes we faced, including the abolition of Haringey Clinical Commissioning Group and the challenge of Covid-19.

  26. LGBTQI+ Health Needs Assessment - Tell us about your experience

    News -

    We are working in partnership with local LGBTQI+ organisation – ‘Wise Thoughts’, to carry out a health needs assessment of LGBTQI+ people living in Haringey.

  27. Getting the most out of the virtual health and care experience

    Advice and Information -

    Working with National Voices, Traverse, and PPL, Healthwatch England put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.

  28. Bring your voice to NHS specialised services

    News -

    NHS England and NHS Improvement is recruiting to a range of Patient Public Voice (PPV) partner roles on groups with responsibility for the commissioning of specialised services.

  29. Haringey GP Access report looks into face-to-face, phone and video appointments

    Report -

    Providing GP services over the phone and online through the internet has had a big impact on patients’ ability to contact their surgeries and their relationships with GPs.

  30. Locked out: Digitally excluded people’s experiences of remote GP appointments

    News -

    Healthwatch England finds the move to more digitally-led healthcare has worked well for some but excluded others over the past year. The report explores how people have been excluded and what needs to happen to get the care they need.

  31. The Accessible Information Standard – what you can expect from services

    Advice and Information -

    The Accessible Information Standard is mandatory for all organisations that provide NHS or adult social care. Here’s some key information about the accessible communications you should expect from services.

  32. Public Voice and Healthwatch Haringey expand roles in Haringey Advice Partnership

    Advice and Information -

    The Haringey Advice Partnership (HAP) is a project led by Citizens Advice Haringey to ensure that people living in Haringey receive the right kind of information, advice and guidance when they need it.

  33. Partnership board for vulnerable residents’ challenges Haringey Council on its LTN exemptions

    News -

    In December 2021 Haringey Council agreed that Low Traffic Neighbourhoods (LTNs) would be introduced. The Adult Social Care Joint Partnership Board have challenged the lack of exemptions relating to this for those most vulnerable.

  34. Haringey Advice Partnership relaunched

    News -

    Haringey Advice partnership, HAP, is set to relaunch its services at the beginning of October with our partners Vibrance and Citizens Advice.

  35. Progress on Long COVID treatments following Healthwatch reports in North Central London

    News -

    Following our investigation into local people’s experiences of Long COVID, treatment has been improved so that more support is available and more quickly.

  36. Haringey Advice Partnership near you

    Advice and Information -

    Public Voice staff are out and about in Haringey doing regular drop-in sessions for local people seeking advice.

  37. British Social Attitudes survey reveals dissatisfaction with NHS

    News -

    Public satisfaction with the NHS has fallen to the lowest level ever recorded, according to analysis of the latest British Social Attitudes survey (BSA) published by The King’s Fund and the Nuffield Trust.

  38. Haringey Advice Partnership - Supporting residents on housing, health and migration

    News -

    Haringey Advice Partnership (HAP) has been supporting vulnerable residents with a variety of needs, from general information, advice and guidance to more complex cases.