Why do people choose A&E?
In January 2018, Healthwatch Enfield engaged with more than 600 individuals attending the Accident and Emergency department at North Middlesex University Hospital NHS Trust to build an understanding of routes to A&E.
Healthwatch Enfield gathered an evidence base and identified a key driver that brings people to Accident and Emergency at North Middlesex University Hospital NHS Trust. The key driver is convenience of access to instant medical help and diagnostics.
Although the NHS needs to meet the ‘demand’, we also need to re-educate that ‘demand’ to ensure that people are only using A&E for emergencies.
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Why do people choose A&E?
